Terms of Service

1. Introduction

Welcome to AidAppeal AI ("AidAppeal AI", "we", "our", or "us"). These Terms of Service ("Terms") govern your use of our website and services (collectively, the "Service") located at getaidappeal.com.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Service Description

AidAppeal AI provides an AI-assisted financial aid appeal package builder that helps users organize truthful circumstances, draft appeal letters, prepare document checklists, and write submission emails. Our Service allows you to:

• Generate financial aid appeal letter drafts from user-provided facts
• Prepare documentation checklists and submission emails
• Save appeal drafts and purchased appeal packages
• Review reminders to confirm each school's official forms and deadlines

3. User Accounts

To access certain features of our Service, you may be required to create an account. When creating an account, you must:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Promptly update your account information to keep it accurate
• Accept all risks of unauthorized access to your account
• Be at least 18 years old or the age of legal consent in your jurisdiction

You are responsible for all activities that occur under your account. We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.

4. Acceptable Use

You agree not to use the Service to:

• Violate any laws or regulations
• Infringe upon the rights of others
• Upload or transmit viruses or malicious code
• Engage in any activity that disrupts or interferes with the Service
• Attempt to gain unauthorized access to any portion of the Service
• Harass, abuse, or harm another person
• Use the Service for any illegal or unauthorized purpose
• Violate any applicable laws in your jurisdiction

5. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of AidAppeal AI and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with operating and providing the Service.

6. Payment Terms

If you purchase any services from us, you agree to pay all applicable fees as described at the time of purchase. All payments are:

• Processed through secure third-party payment providers
• Subject to the payment provider's terms and conditions
• Non-refundable except as required by law or as explicitly stated in our Refund Policy
• Subject to applicable taxes which you are responsible for

7. Disclaimers and Limitations of Liability

AidAppeal AI is not a college, scholarship provider, FAFSA office, government agency, financial advisor, legal advisor, or school official. We do not guarantee that any appeal will be accepted, that your aid will increase, or that a school will change its financial aid decision.

Generated materials are drafts based on the information you provide. You are responsible for checking every fact, amount, date, document reference, school requirement, deadline, and submission instruction before using or submitting any material.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL AIDAPPEAL AI, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

8. Indemnification

You agree to defend, indemnify, and hold harmless AidAppeal AI and its affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Service.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination.

10. Privacy Policy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the applicable laws of the United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in courts located in the applicable laws of the United States.

13. Contact Information

If you have any questions about these Terms, please contact us at:

• Email: support@getaidappeal.com
• Website: https://www.getaidappeal.com
• Address: United States